Support · Existing customers

Need help after a BayPro visit?

For existing customers, the fastest support path is a phone call. We can help with warranty follow-ups, appointment changes, estimate questions, parts updates, billing, and anything tied to a recent repair.

Call (404) 644-5471

Main support contact

(404) 644-5471

Daily 9am-6pm. If an appliance is actively leaking, sparking, or unsafe, shut it off if you can do so safely, then call us.

Call support for urgent appliance issues or same-day appointment changes.
Use the support form for detailed warranty, billing, or follow-up notes.
Include photos or videos when our team replies, if they ask for them.

Support coverage

What we can help with

This page is for customers who already booked, completed a repair, or need clarification after a diagnosis.

Warranty

Same issue after repair

Tell us what changed and when the issue returned. Repairs include a 90-day parts and labor warranty.

Appointment

Update an existing visit

Need to adjust timing, add access notes, or ask about technician arrival? Call first for the fastest update.

Estimate

Parts, pricing, or approval

Ask about an estimate, replacement part, repair recommendation, or next step after diagnosis.

Billing

Receipt or payment question

Send a billing question with your name, phone, address, and approximate service date.

Support request

Include these details so we can help faster.

→Name and phone number used for the original appointment
→Service address or ZIP code
→Appliance type and brand, if you know it
→Approximate service date or invoice number
→What changed, when it started, and whether the appliance is usable

Support request

Open the support form

A quick three-step dialog collects your issue, service details, and best phone number.

Need a new repair appointment?

If this is a new appliance issue, use the service request flow so we can collect the appliance, brand, schedule, and address.